![]() ![]() ![]() Program that reads text for macįor over 30 years, Edward Jones has enjoyed great success in the financial service industry under the same business strategy which imposed stringent internal limits that employees accepted and practiced show more content Alternatively, Edward Jones could tap into one of the prominent emerging technologies, the internet, to make their services more accessible at the clients convenience.įor instance, when a client needs to check the status of their investments, they can just login onto their computer whenever and wherever they please and reserve personal visits for important decision making or transactions. The company prides itself on its ability to sustain consistency in providing quality and accessible brokers, continuously enhancing the value of its services through face-to-face customer service as well as maintaining long-term relationships with its clients. Jones has to cope with a rapidly evolving industry, which, at least on the surface, is a threat to their strategy.įrom a single independent traveling salesman, Edward Jones has evolved into a multi-national investment firm with branch offices spread across the United States, as well as several expansions in Canada and the United Kingdom. ![]()
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